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Booking Terms & Conditions

The National Trust reserves the right to changes prices without notice. Firm costs will be stated at the time of booking.

Provisional bookings can be made by telephoning our office. A provisional booking will be held for 10 days, within which time we should be in receipt of your booking form, we will invoice you for one third of the full cost of your booking as a non-returnable deposit.

We will confirm the booking on receipt of the booking form and you will be liable for the deposit which will be invoiced separately.

Payment can be made by credit or debit card, or by cheque payable to ‘The National Trust’.

The balance of account should be received at the booking office 10 weeks before the date of arrival. Bookings made within 10 weeks of arrival should be paid in full. The National Trust reserves the right to reallocate dates if the balance is not received 10 weeks before the date of arrival.

For school/college groups only: the balance of account is payable on receipt of the invoice which will be sent following the visit.

Cancellations will incur fees as follows:

More than 10 weeks     Full deposit

Within 10 weeks           75% of the full cost

Day of arrival                  Full cost

You are advised to take out cancellation insurance.

Damage Deposit: A deposit against damage is requested on arrival, this will be returned to you within 7 days of leaving Craflwyn, subject to no damage being found.

Insurance: The National Trust holds standard Public Liability Insurance, details of which are available on request. Independent specialist instructors and tutors will hold their own insurance as appropriate. We recommend that you take out independent insurance. It should be noted that you are not insured for personal injury, damage or theft of private property while at Craflwyn.

Pets: In consideration to other visitors, pets are not allowed in the accommodation, however registered assistance dogs are welcome.

Weddings: There are additional terms and conditions for weddings, which will be explained to you at the time of booking

For advice or information about the facilities on offer at Craflwyn and to make a provisional booking, please phone our office on 01766 510 120. To download a booking form click here.


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